Yes, a deposit is due within 14 days of reserving your transportation.

The deposit amount is $350.00, unless otherwise specified.

The final payment is due 14 days prior to your scheduled transportation date.

1) Mail a check to VIP at 129 Fox St. Portland, ME 04101. Please include your charter number.
2) Call 207-772-4457 with a debit or credit card. A 3% convenience charge will be applied.

A cancellation received within 14 days of your scheduled transportation will result in the forfeiture of the total cost of the charter. A full refund will be issued for cancellations made 15 days or more before the scheduled transportation date.

Yes, we have several buses with wheelchair lifts. Requests must be made in advance.

Yes, gratuity is customary in this industry. You should give it directly to your driver, or include it in your final payment.

A tip of $1 to $4 per passenger, per day is suggested for any charter.
A tip of 15-20% is suggested for wedding parties.
We remind our drivers that gratuity is based on a job well done.