Consumer Data Privacy Policy
Effective Date: 10/20/2025
Last Updated: 10/20/2025
1. Introduction
VIP Tour & Charter Bus Company(“we,” “our,” or “us”) is committed to protecting the privacy and security of the personal information of our customers (“you,” “your,” or “consumers”). This Consumer Data Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our products, services, and website.
2. Information We Collect
We may collect the following types of personal information:
Identifiers: Name, address, email address, phone number, and payment information.
Transaction Information: Purchase history, transaction details, and account records.
Device and Internet Information: IP address, browser type, device identifiers, and usage data.
Geolocation Data: If you permit location-based services.
Other Information: Any information you choose to provide when contacting us or completing forms.
3. How We Use Your Information
We use your information to:
Process transactions and deliver products or services.
Provide customer support and respond to inquiries.
Improve our products, services, and user experience.
Send important updates, billing notices, or marketing communications (where permitted).
Comply with legal obligations and prevent fraud or misuse.
4. How We Share Your Information
We may share your information with:
Service Providers: Companies that perform services on our behalf (e.g., payment processors, shipping partners).
Business Partners: When you engage with co-branded or joint offerings.
Legal Authorities: When required by law, court order, or regulatory requirement.
Corporate Transfers: In case of a merger, acquisition, or sale of assets.
We do not sell consumer data.
5. Your Rights and Choices
Depending on your location, you may have the right to:
Access, correct, or delete your personal data.
Opt out of certain data processing or marketing communications.
Request a copy of your personal information in a portable format.
To exercise these rights, contact us at: [privacy@yourcompany.com].
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by applicable law.
8. Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Policy from time to time. The “Last Updated” date at the top of this page indicates when changes were made.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
VIP Tour & Charter Bus Company
129 Fox St.
Portland ME 04101
207-772-4457
privacy@vipchartercoaches.com